Support
Welcome to the support center.
The support centre consists of two separate areas
- The forum
- The Support Ticket System
Please read on to find the best place for your query.
1. The forum
If you have a question regarding building your E-lottery business, the place to ask it is the forum. Examples of such questions are:
- I have just registered a new affiliate. What should I do now?
- I am an affiliate based in the US. Can I build the business?
- I need advice on placing a new affiliate
To get to the forum, click here or on the forum button at the top of the screen.
If you registered for Click2GetStarted, your username and password SHOULD work for the forum!
If you have come into the site without registering, you will need to register for the forum before you can see any of the content.
2. The Support Ticket System
On the Support Ticketing System we are here to provide help with regard to the technical aspects of the Click2GetStarted training site. Examples of these issues are:
- I cannot log in
- I registered for the forum but my login details don't work
- The site is not working properly
- I click a link and nothing happens
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
NOTE: At the Support Desk we are technical individuals and are not qualified to answer questions relating to operating your E-lottery business. These kinds of questions should be asked on the forum.
I have read the above and I need to raise a support ticket: click here to raise a ticket.